Answers to Frequently Asked Questions

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  • Guarantee

    Your health and happiness are our highest priority! We pride ourselves on getting real results, really fast, however, if the type or severity of your condition means we can’t fix your problem we promise to match you with the a provider from our vast network of medical and health professionals that can help.

  • Treatments

    Your treatment will be as individual as you are! We combine modern methods with traditional techniques proven to reduce pain, rehabilitate injury and improve body function.

  • Action Plan (Treatment Plan)

    An action plan is personalised treatment plan created just for you by our world class practitioners to ensure you get the best results possible. It usually consists of multiple services, advice and recommendations to help you live a happier healthier life.  

Initial Treatments (first appointment) 

Osteopathy Physiotherapy Pilates Podiatry Massage
Duration 45-60min 30min 60min 40-45min 60min
Investment $105 $105 $120 $80 $100
Treatment patient history, assess, test, diagnose, treat and recommendations patient history, assess, test, diagnose, treat and exercise prescription patient history, assess, diagnose and perform pilates exercises. Minimum of two sessions before progressing to 2:1 or Casual. patient history, assess, test, diagnose and if required perform minor surgery or measure for orthotics personalised treatment based on patient requests with the option of remedial assessment
Pathway to Results Treatment Plan (Full Action Plan) Treatment Plan (Full Action Plan) Personalised Pilates Program (Progressive Action Plan) Advice and Recommendations (Verbal Action Plan) Advice and Recommendations (Verbal Action Plan)

NOTE: The investment does not include additional costs for surgery, orthotics, footwear and take home recovery aids i.e. therabands, foam rollers, spikey massage balls etc.

Return Treatments (after initial treatment)

Osteopathy Physiotherapy Pilates Podiatry Massage
Duration 25-30min 30min 60min 30min 30min / 60min
Investment $95 $95 $120 $75 $65 / $100
Treatment treat according to Action Plan and/or patient requests. Follow up on recommendations treat according to Action Plan and/or patient requests. Evaluate and assign exercise progression 1on1 ($100) or 2on1 ($50 per person)

Perform pilates exercises under instruction. Program progressed as required

assess, diagnose treat and if required perform minor surgery, fit orthotics offer advice or make recommendations longer treatments available by request (call for prices).

Personalised treatment based on patient requests with the option of remedial assessment

Pathway to Results Treatment Plan (Full Action Plan) Treatment Plan (Full Action Plan) Personalised Pilates Program (Progressive Action Plan) Advice and Recommendations (Verbal Action Plan) Advice and Recommendations (Verbal Action Plan)

NOTE: The investment does not include additional costs for surgery, orthotics, footwear and take home recovery aids i.e. therabands, foam rollers, spikey massage balls etc.

$10 Casual Pilates!

Casual Pilates allows you to use the equipment unattended. After a minimum of two 1on1 pilates sessions you can work through your personalised program without your instructor during our normal opening hours.

Each month you have the option of booking a 30min Progress Review to have you personalised program updated for just $85.

Call for more information or to book.

  • Private Health Insurance

    All of our practitioners are registered with the major health funds and for fast easy on-the-spot claims we offer the convenience of HICAPS (Health Industry Claims and Payments Service). The rebate you receive usually depends on your cover, please contact your health insurance provider for specific information relating to your cover or claims.

  • Chronic Disease Management Plan

    Life is hard enough when you are injured, in pain or need regular treatment. If you have had a chronic medical condition for at least 6 months, visit your GP to prepare a Chronic Disease Management Plan, which may give you Medicare benefits for the services we offer. Read more about chronic disease management on the Department of Health website or call and speak to one of our helpful team members.

  • TAC, Workcover and Veterans Affairs

    We welcome all patients from TAC, Workcover and Veterans Affairs. TAC and Workcover appointments need to be paid in full every time you receive treatment, you will be issued with a receipt and you will go through the standard process of submitting a claim for reimbursement from TAC or Workcover. Patients covered by the Department of Veterans Affairs must obtain a referral from their doctor prior to treatment.

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