With great sadness we are writing to let you know of our heartbreaking decision to temporarily stop face-to-face consultations in our clinic as a result of the current global pandemic. We sincerely apologise for the inconvenience this may cause you and rest assured it breaks our hearts that we can’t be there physically for our patients at this time of crisis.
We simply just didn’t feel comfortable that, despite allied health being classed as an essential service and our very strict hygiene protocols, we couldn’t 100% guarantee the health and safety of our staff, their families, and our wonderful patients.
This wasn’t a decision we made lightly and it came with much soul searching and anguish. But we feel at the current time it was the right decision. As a society we all have to play our role to fight this pernicious virus. Please everyone – listen to the Government advice and follow the rules.
The only good news we can offer at the moment is that next week we will be commencing online telehealth consultations. These consultations will allow our practitioners to meet with you digitally in the safety of your own home and we can still use our wealth of experience to help investigate, examine, diagnose, and set you up with a management plan so you can carry on with your rehabilitation whilst we are all stuck at home.
In this way we hope everyone can use this downtime productively so when we come out of this saga we are all physically better than before and ready to resume doing the things we love.
We will be sending out further details regarding online consultations over the coming days. Please send us an email at email@example.com if you would like us to contact you directly to discuss these consultations and please be mindful that we will only have limited appointment spaces so please contact us as soon as possible.
In the meantime please everyone stay safe, stay positive, and look after each other.
Dave, Amy, and the team at 13th Beach Health Services
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